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EMAIL SUPPORT

Send us an email and we'll get back to you within 24โ€“48 hours.

admin@dkma.online
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REPORT A BUG

Found something broken? Let us know and we'll fix it.

admin@dkma.online
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FEATURE REQUESTS

Have an idea that would make Tapin better?

admin@dkma.online

COMMON QUESTIONS

๐Ÿ“ฑ Getting Started

Download Tapin from the App Store, create an account with email or Sign in with Apple, select your martial art, and start logging. Join a club with an invite code or start a personal journal.

๐Ÿ’ณ Subscriptions & Billing

Managed through Apple. Go to iPhone Settings โ†’ your name โ†’ Subscriptions โ†’ Tapin to change or cancel.

๐Ÿ”” Push Notifications

Customise notifications in Settings โ†’ Notifications within the app, or manage via iPhone Settings โ†’ Tapin.

๐Ÿ“… This Day Last Month

Shows what you trained 30 days ago. Available on Student Pro and above, activates after 30 days of notes.

๐Ÿ‹๏ธ Club Management

Coaches create clubs on Coach Solo+. Share invite codes, manage rosters, build lesson plans, and send announcements.

๐Ÿ”’ Privacy & Security

Training notes are private by default โ€” coaches can't see them. Read our Privacy Policy for details.

ACCOUNT MANAGEMENT

How do I delete my account?

Settings โ†’ Account โ†’ Delete Account. Cancel subscriptions via Apple ID first. Email admin@dkma.online if you need help.

How do I cancel my subscription?

iPhone Settings โ†’ your name โ†’ Subscriptions โ†’ Tapin โ†’ Cancel. Access continues until the end of your billing period.

How do I restore purchases on a new device?

Settings โ†’ Subscription โ†’ Restore Purchases. Ensure you're signed into the same Apple ID.

How do I request my data?

Contact admin@dkma.online. Pro users can also export notes directly from the app.

โฑ๏ธ RESPONSE TIMES

We aim to respond within 24โ€“48 hours. Admin Pro Max customers receive priority support.